Marg Business Transformation

Marg Business Transformation


How Prosci Change Management can empower your organisation
At MARG, we realise that for change management to be successful, merely working with project management and doing the technical tasks won’t work. To minimise negative outcomes, you need to primarily work to efficiently deploy change and business strategies.
We take a systematic approach and apply knowledge, tools, and resources to deal with change. We work by refining and readapting business strategies, processes and structures to manage change in your business environment.



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For Enterprise

Enterprise Change Management

Managing important changes or building enterprise change capability? We have organisational change management solutions that can help your organisation succeed at change.

Group Certification

MARG provides you with engaging and interactive training that is designed to implement change in a complex, accelerated environment. We provide a certification program for your team that gives them the knowledge, skills and tools to drive successful change.
Looking for Prosci Certification to enable change in your organisation?

Enterprise Change Management Bootcamp

A one-day intensive training experience that moves you quickly through the process of understanding your current level of change capability. MARG helps you map out your organisation’s future.
Looking for the tools and methodologies that enable you to strategize and execute change?

Prosci eLearning Modules

Licence our eLearning modules for your organisation and give your employees a library of knowledge they can access anytime. By supporting those who are leading or are impacted by change, scale your change management competency quickly and consistently.
Looking to accelerate your organisation’s change management capability?


Get unlimited access to our patented change management tools and methodologies. A single solution to build change capability at the enterprise level today and in the future.
Want to grow your change capabilities with unlimited access to Prosci's world-class tools, methodologies?

Prosci Advisory Services

MARG can partner with you to build individual and organisational competencies. We can also provide support to help ensure that you manage change successfully. Empower your organisation with the skills and mindset to make changes happen.
Do you want to apply Prosci’s world renowned research?

Role Based Training

MARG can partner with you to build individual and organisational competencies. We can also provide support to help ensure that you manage change successfully. Empower your organisation with the skills and mindset to make changes happen.
Do you want to apply Prosci’s world renowned research?

For Individuals

Are you responsible for implementing change in your rapidly changing organisation, or are you moving your skillset forward?


Transformation/ Change Management Teams

MARG provides you with engaging and interactive training that is designed to implement change in a complex, accelerated environment. We provide a certification program that gives you the knowledge, skills and tools to drive successful change.
Looking for Prosci Certification to enable change?


MARG can partner with you to build change management competencies. We can also provide support to help ensure that you manage change successfully. Empower your organisation with the skills and mindset to make changes happen.
Looking for our expert consultants to apply Prosci’s industry-leading research?

Human Resources
Organisational Development
Learning Development

Are you incharge of building and maintaining the health of an organisation as a total system? If you are playing a dual role in change management by initiating and leading the change, the Prosci Change Management Certificate is for you.

Project/ Program Managers

Project Managers:
For frontline supervisors through to project managers; anyone who is managing employees through change. Our Prosci Change Management Certification is perfect for you.
Agile Change:
Agile and change management have been termed as necessary tactics to enhance results of change. Incorporating Change Management and Agile can improve the promotion and utilisation of innovative solutions.

Customer Success Teams

Customer Success Teams face management organisational changes that can include implementing a product-led growth strategy, implementing a new customer success playbook, and processes. The Prosci ADKAR Model is the world’s most popular change management guideline that can achieve company-wide results and help address customer success issues and adoption.

Process Excellence

Organisations mostly face challenges when it comes to business process re-engineering during the deployment phase. When it comes to a new process in an organisation, expert advice is necessary to bring effective change.


How Prosci Change Management Tools Help Your Organisation Thrive

Introduction to anything new in an organisation is bound to create impact. This means that when there is change management in an organisation, people are usually asked to take on unfamiliar new roles. Change Management helps you utilise that impact to improve your organisation.
Leading through uncertainty is at the core of our change management methodology. We help leaders with managing change through our ADKAR change management consulting:
  • Cultivate an innovative attitude to be comfortable with change.
  • Develop methodology to lead a team through change.
  • Develop general survival strategies to enhance performance.
  • Develop emotional quotient (EQ) to relate and empathise with employees.

How the PROSCI ADKAR Change Model is helping organisations manage change

Awareness -> Desire -> Knowledge -> Ability -> Reinforcement

The ADKAR change management model defines that awareness and desire are necessary to initiate change when it is required but has not yet started. Knowledge and ability happen during the transition state, and reinforcement is necessary post-change.




Client Testimonials

How Prosci Change Management Certification is enabling organisations

The program was wonderful. Very scientific methodology to execute the change, very well thought of. This will surely help me during my change journeys. The delivery was also wonderful. The Instructor was also knowledgeble. Appreciate his method of delivery and his knowledge on the subject on top or all his speciality and ability on how to deliver the skill.

Global Head - Sales & Solutions


This was one of the best training programs I have attended. Great insights into the Change Management process and the effectiveness of the PROSCI ADKAR Model in any situation. Thank you so much Krish & Bharathi.

Director, Global Practice, Process Sensor and IOT


It was a very interactive session and definitely helped me see roles from a different perspective and realise the importance of sponsor involvement in a project. I definitely have takeaways to apply to my current practices. I plan to educate my stakeholders on the importance and roles of CM from the knowledge I gained to make CM more effective in projects.

Program Manager, Business Transformation


The workshop was a great learning experience bringing in a whole new perspective and methodology about change management. Well organised, Krish did a fantastic job and took us through this learning journey with a lot of enthusiasm and energy, and made it interesting for us to learn.

Human Resource Leader


Despite the fact that this was an online session, it was very well organised. The session gave ample opportunities to interact with peers while making good progress on important items. The use of games and quizzes to build interest in the Excerpts book was a wonderful idea! Krish is absolutely amazing.

Vice President, Human Resource


Great session Anu. I am not a first time manager in industry but a first timer to WD. Though I have attended extensive leadership/manager trainings before, this training was simple and insightful. I know you could touch upon only few topics in management but you made sure you covered them all in detail. Thanks to you.

Senior Manager, Firmware Engineering


Trainer is very Good with skills and he answered most of the question and doubts we had and I was able to understand the topics explained, but I felt he went little fast, if he goes a bit slow it would help us in understanding the topics clearly, sometimes we miss the flow.

Business Principal Analyst


Sudeshna Roy Basu

Co-Founder & CEO

Industry Experience: Held positions in Strategic Finance and Business Finance (F&A) at Intel, Bangalore, and Glaxo SmithKline, Gurgaon; Chartered Accountant from Kolkata Spearheaded the formation and set up of Marg as a training and consulting organization since 2007. Marg team delivers training and consulting in the areas of soft skills, Finance, and MS Office across all levels of management. Her present responsibilities in Marg include formulating and implementing strategic goals and objectives, Marketing, Business Development, Finance, and HR. Currently, Marg Business Transformation is the authorized affiliate of Prosci Inc (world leaders in Change Management) in the Indian subcontinent. Marg provides change management certification, enterprise training, and advisory services in the field of change management. Emergenetics and Human Synergistics are also couples of global offerings which have been added to the portfolio. Under severe competition, cost challenges, economic scenarios, and pandemics she has enabled Marg to get a niche share in the training market in India ably managing a team of highly professional and experienced trainers and a fast-paced business development team. She is also responsible for future market expansion and getting Marg to the trajectory of growth. Her experience in business finance (management accounting ) roles (at Intel and Glaxo SmithKline) was mainly around annual planning of business, product and promotion strategies, ownership of the brand and product PnL, product launches, pricing, leading short-term and long-term revenue/margin analysis by product/brands/customers, establishing controls frame for sales and marketing groups, transitioning finance roles from other geographies to India, driving decisions of greenfield sites which formed the basis of taking up the challenge to start up an organization.

Jemimma Flora

Head Operations

Hey 👋 I am Flora, Head - of Operations at Marg. Marg found me 6 years ago and the journey still continues to engage and bring the best out of me. I resonate and connect with the Marg values of Integrity, building a fun workplace, and enabling a great learner experience. Leaders at Marg believe and strive to make our workplace engaging, a culture of continuous learning, and enabling everyone to be great leaders at work. I am a big foodie, an avid traveler, and love spending time with loved ones over a good meal or some intense board games. I am passionate about the people I work with and constantly finding ways to tap into their strengths and work on opportunities - enabling holistic people development and a great workplace.

Bharathi R

Training Enablement Manager

Hello 👋🏼, I am Bharathi, Training Enablement Manager at Marg. After having spent 10+ years in various departments across the Banking industry, I am now part of the operations team. What I enjoy the most in Marg is that we strive to do better each day. We capitalize on our team’s strength and put the experience of our clients at the forefront. 

When am not working, you will find me spending time with my close ones either traveling or watching a movie. I am a yoga freak and do my best to volunteer for various causes whenever I get an opportunity.

Usha Salian

Business Development Manager

Usha comes from a background of business development, sales, and strategic management over 10+ years. Starting out her career in the insurance space, Usha progressed towards business development in the B2B events space and has handled projects across India, Dubai, Saudi Arabia, Qatar, Kuwait, Bahrain, Kenya, South Africa, and the APAC region.

With us for over a year, she now aims to make an impact in the corporate development space, changing the way organizations function through handling our flagship Prosci Change Management. In her own words, she says “Working with Marg has been a fantastic and pleasant experience, were

management doesn’t hesitate to trust you with bigger responsibilities and encourages you to grow always.”  

Leading by example, Usha has remained at the top of most performance indicators within every organization she has worked, from sales generated to metrics of effort such as highest outreach, call

time, or quickest conversions. She is an ardent believer in work-life balance and has showcased equal

attention to other areas of her life, such as fitness, holistic living, and maintaining a positive lifestyle.

The quote, “Hard work beats talent” doesn’t mean a lack of talent in her case, but attributes to her quality of being relentless, when given a task to perform, or target to achieve. Hence if it’s one quality, among many that shine from her, it’s simply her undying work ethic. In her spare time, she engages in Drama and Theatre

K Krishnamurthy [Krish]

Head MARG Consulting

With over 25 years of experience in the industry (Operations, Private Equity, Consulting, and Corporate finance), Krish leads Consulting at Marg.

His focus on Change management has helped many clients develop Change Capability, deliver complex projects, as well as support leadership development in that area. He holds an Experienced Practitioner qualification from Prosci and is also a Prosci Advanced Instructor. He is also a Certified Change Management Professional™, a sought-after Change Management credential, issued by ACMP.

Krish is also an Accredited Practitioner of Emergenetics – a research-based profiling instrument that addresses thinking and behavior styles. His experience in application of this tool is in supporting Leadership [individuals as well as teams] in self-awareness and subsequent coaching.

Lastly, with Marg developing solutions for organizations to address Culture, Krish is an Accredited Practitioner of Human Synergistics assessments that help develop and deliver changes to Organizational Culture, Effectiveness, as well as Leadership behaviors and impact.

He leverages his leadership experience across Indian and global organizations to help deliver results in these areas. His industry experience (has headed Business Lines, as well as Operations, Finance, and HR) has helped him in devising 'Practical' solutions suited to companies of various industries. His prime areas of expertise include Change Management, Culture Change, and Leaders/Leadership Teams Development (Senior Management).