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Marg Business Transformation
Training

Certification for Advanced Practitioners
Dive into Prosci’s suite of Model Mastery Programmes and become a distinguished change practitioner and recognised change leader.

Certification for Advanced Practitioners
Dive into Prosci’s suite of Model Mastery Programmes and become a distinguished change practitioner and recognised change leader.

Become a Prosci Certified Advanced Change Practitioner

This four-day advanced certification programme from Prosci upgrades your change management skills and knowledge so you can succeed at larger, more complex changes. Gain expertise in each of the four Prosci models and learn to improve project outcomes, address and prevent persistent resistance to change, and demonstrate change success by connecting change outcomes to business outcomes.
Earn your advanced certification—Prosci Certified Advanced Change Practitioner—by taking a test that evaluates your Model Mastery knowledge.
Prerequisite: Prosci 3-day Certification or Practitioner Programme

Who should attend

This programme is designed for both new and experienced practitioners who have completed Prosci’s Change Management Certification or Practitioner Programme and are interested in:
  • Elevating their change management practices with new and advanced skills.
  • Building the requisite skills to conduct ADKAR Assessments and effectively interpret and act on the results.
  • Taking advantage of an early warning system that indicates when a change is off track, allowing for course-correction.
  • Discovering how to create and implement an ADKAR Blueprint using a proactive, collaborative approach.
  • Learning how to work with change leaders to define metrics for measuring change performance.
  • Learning to showcase how they’re achieving project objectives and the value change management brings to their organisation.

    Talk to a Marg Expert

    We take all enquiries seriously. Let us know how we can help you.

    * MARG reserves the right to cancel workshops or switch from in-person to virtual sessions. All workshop participants will be notified of any such changes in advance.
    Benefits
    • Dive deep into the Prosci models and assessments and elevate your change management skills.
    • Access actionable insights and tools to help you tackle more complex changes and drive improved change outcomes.
    • Discover a results-oriented approach to measuring change management performance, reduce change resistance, and more.
    • Unlock and showcase the return on investment (ROI) of change management.
    • Gain deep insights into the value of change management in delivering on critical business objectives.
    • Guide senior leaders in developing a common definition of success so you can effectively connect change outcomes to business outcomes.
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    Model mastery sessions

    • Explain the why, what, who, when and how of the PCT Model.
    • Prepare to conduct a PCT Assessment by driving commitment levels, identifying and selecting participants, and deciding on a suitable approach.
    • Conduct a PCT Assessment through interviews, facilitated group sessions, or surveys.
    • Analyse the PCT Assessment results by leveraging Prosci’s resources and body of knowledge and share the results with participants.
    • Monitor and continuously improve project health by conducting PCT Assessments through the project lifecycle and tracking progress.

    What does Prosci research say?

    Prosci research reveals that if a project is weak in any of the four aspects of the PCT Model (Success, Leadership/ Sponsorship, Project Management, Change Management), it will struggle or fail.
    • Prevent avoidable resistance and build change-readiness by proactively applying the ADKAR Model.
    • Develop an effective approach to involve key stakeholders in building an ADKAR Blueprint.
    • Build an ADKAR Blueprint in collaboration with stakeholders and achieve ADKAR outcomes by leveraging proven practices and anticipating change barriers.
    • Guide sponsors and people managers in fulfilling their change roles and implement the ADKAR Blueprint.

     

    What does Prosci research say?

    In Prosci’s benchmarking research, 41% of respondents reported that over half of the employee resistance they experienced during change could have been avoided by effectively applying change management.
    • Tackle unavoidable resistance and address barriers to change by reactively applying the ADKAR Model.
    • Conduct ADKAR Assessments to track the progress of individual and group transitions required to achieve ADKAR outcomes.
    • Analyse ADKAR Assessments to identify persistent change barriers and assess the risks they pose to achieving ADKAR outcomes.
    • Resolve persistent change barriers by helping senior leaders and managers effectively anticipate resistance and implement adaptive actions.

    What does Prosci research say?

    Resistance to change has remained one of the greatest obstacles to change success in Prosci’s 25 years of change management research, ranking fourth in the most recent Best Practices in Change Management study.

    Discover a performance-oriented approach to achieving change success through advanced knowledge and skills, including:

    • The three levels of performance for change projects and how the levels are connected.
    • The critical success factors for applying the Prosci Change Performance Framework on your project.
    • How to facilitate a process to define metrics for measuring organisational and individual performance.
    • How to develop approaches to engage your key stakeholders to define, track and achieve change performance.

    What does Prosci research say?

    In Prosci’s best-practices research, 40% of respondents identified the lack of alignment on goals and objectives as the main reason change success wasn’t defined for their change projects. Having a common definition of change success—early on—is imperative.

    Programme Agenda

    Welcome and Connection
    PCT Model Review
    Applications of the PCT Model Research
    PCT Assessment
    PCT Assessment Application Process
    Prepare for a PCT Assessment
    Conduct a PCT Assessment
    Analyze and Act on PCT Assessment Results
    Track and Adapt Action to Improve Project Health
    Next Steps and Close

    Welcome and Connection
    Review the Uses of the ADKAR Model
    Prevent Resistance by Building Change Readiness
    Introduction to the ADKAR Blueprint
    Build an ADKAR Blueprint
    Extended Break
    Engage and Involve Key Stakeholders
    Activate Change Leaders
    Track ADKAR Outcomes
    Next Steps and Close

    Welcome and Connection
    Review ADKAR Model Mastery Level 1
    Track ADKAR Outcomes
    Conduct ADKAR Assessments
    Analyze ADKAR Assessment Results
    Extended Break
    Understand, Anticipate and Address Resistance
    Adapt Actions to Resolve Barriers to Change
    Roles to Resolve Barriers to Change
    Next Steps and Close

    Welcome and Connection
    Why Measure Change Performance?
    Introduction to the Prosci Change Performance Framework
    Define Performance
    Define Success
    Extended Break
    Define Impact
    Define Approach
    Track and Adapt Performance
    Achieve Performance
    Next Steps and Close

    Test and Certification

    To successfully complete this programme and obtain your certification, you will need to take an online test to validate the skills you acquired on the Prosci models. The test includes 60 multiple choice, true/false, ranking, and matching style questions. You must score a minimum of 85% in the test to become certified.

    After the test

    Upon passing the test, you will:

    • Become a Prosci Certified Advanced Change Practitioner.
    • Earn a digital “certified” Credly Badge.

    Other details:

    • You may retake the test for an additional fee.
    • You have six months to complete the test after enrolment and payment.
    • You can complete the test with flexibility on a schedule that works for you. You don’t have to complete it in one sitting.

    Tools and resources

    One-year subscription to digital content, guidance and resources in the Prosci Hub Solution Suite, including:

    Knowledge Hub

    • Applying the Prosci Change Performance Framework, which includes electronic activity workbook and downloadable resources.
    • Applying the PCT Model, Applying the ADKAR® Model, Applying the Prosci Change Performance Framework, and Practitioner Programme.
    • Downloadable Digital programme workbook.

    Research Hub

    • Digital versions of Best Practices in Change Management – 12th Edition, topical studies, and relevant data across a broad array of topics.
    • Access to over 20 years of best practices in change management research including the Applications of the PCT Model study.

    Badges and credits

    1-Improve Project Health
    2-ADKAR-Model-Mastery-Level1
    3-ADKAR-Model-Mastery-Level2
    4-Prosci-Achieve-ChangePerf-Mastery
    5-Prosci-Advanced-Change-Practitioner Badge

      Talk to a Marg Expert

      We take all enquiries seriously. Let us know how we can help you.

      * MARG reserves the right to cancel workshops or switch from in-person to virtual sessions. All workshop participants will be notified of any such changes in advance.

      Testimonials

      Sonali Girish Gidwani

      Deloitte UK (Change Consultant)

      The course and training sessions were managed very well. I am grateful I had the opportunity to learn from Krish during the three-day Prosci course. Krish’s training approach motivated me to be a better change manager and helped fill gaps in my knowledge. I will definitely sign up for other Prosci programmes at MARG.

      Neetha Paul

      Metro Services (Senior change manager)

      Absolutely satisfied with the course. It definitely helped me develop a different thought process. Looking back after completing the course, I can see the many different avenues that could have been explored in my project. The course was worth every bit of the time spent. Thank you.

      Anamika Chatterjee

      Western financial Corporation (Team lead-toral rewardst)

      Very well managed course and a wonderful learning experience. Being able to apply different ways of thinking while committing oneself to the end goal of change was amazing. Even though I’m in the opposite time zone, I didn’t find it dreary. This is testament to the effectiveness of the programme delivery. Great job!

      Mallvika Bhadwa

      EY (Manager)

      The program is extremely well designed. The course and the instructor helped structure the change management approach in a way that offered real insights into potential risks and opportunities from a people change perspective. It really tied things together wonderfully, in my opinion.

      Arindam Guha

      Latitude 36 Inc.

      It was a great introduction to a research-based structured approach with useful tools that work in many project contexts. I plan to come back to this knowledge base for my future projects. The instructor was very engaging throughout the 3-day course.

      Raily Ghosh

      Vmware

      Very Insightful sessions - equipped me with a better understanding of change management and provided tools that I can really put to use and undertake a more coherent path to Change Management in my career. Krish was superbly engaging - thank you!!

      Meghana Seelam

      AB InBev

      Very interactive sessions. Definitely helped me see change roles from a different perspective and realise the importance of sponsor involvement in a project. I plan to educate my stakeholders on the importance of change management and change-enabling roles based on my learnings from this programme.

      Radhika Kuppili

      Harsco India Services Private Limited

      The workshop was a great learning experience, bringing in a whole new perspective and methodology on change management. Well organized. Krish did a fantastic job and took us through this learning journey with lot of enthusiasm and energy, making us interested in learning.

      REKHA WAGH

      Renault Nissan Technology & Business Centre India Pvt. Ltd.

      Krish was an amazing facilitator. He was able to bring in lot of real-life scenarios while explaining the concepts. Special thanks to Bharathi for taking care of us virtually, whether it was taking care of logistics issues or playing curated music, she made the program execution seamless. This was a wonderful program!

      Ravneet Kaur

      Royal Australasian College of Surgeons

      Everything about the training was awesome - the pace and delivery, the quality and conciseness of the training material, and the amazing Training Instructor and the Training Manager. Considering it was delivered virtually, the learning experience exceeded expectations. This was the best training session I've attended so far.

        Talk to a Marg Expert

        We take all enquiries seriously. Let us know how we can help you.

        * MARG reserves the right to cancel workshops or switch from in-person to virtual sessions. All workshop participants will be notified of any such changes in advance.