Change Management Certification Program

Prosci’s Virtual Instructor-Led Change Management Certification Program is an online, interactive, three-day learning experience where participants gain the knowledge, skills and tools to drive successful change initiatives. During the program, they apply holistic change management methodology to a current project. By the end of the program, participants have a change management plan designed to effectively manage change and enhance project results.

Prosci is globally offering only Virtual instructor-led Certifications (VILC), in response to the pandemic and the need for social distancing. Marg is confirming with this practice and offering VILC in India Sri Lanka & Bangladesh – till further notice.


Prosci’s Virtual Instructor-Led Change Management
Certification Program is ideal for those responsible for
driving change. Participants are predominantly in the
following roles:
• Change leaders
• Project managers
• IT professionals
• Project team members
• Change management practitioners
• Continuous improvement specialists
• Human resource business partners
• Organization development professionals


• Program workbook, assessments and handouts
• Best Practices in Change Management
• Employee’s Survival Guide to Change
• Change Management: The People Side of Change
• ADKAR: A Model for Change
• One-year subscription to the Prosci Practitioner eToolkit

Program Agenda


  • Why change management?
  • The ROI of effective change management
  • The Prosci ADKAR Model
  • Seven concepts of change
  • Preparing for change: assessing change readiness


  • Preparing for change: building team structure and assessing sponsorship
  • Managing change: creating customized communication and sponsorship plans
  • Executive project plan presentations


  • Managing change: creating coaching, training and resistance management plans
  • Reinforcing change
  • Exam and graduation

Learning Objectives

By completing the Virtual Instructor-Led Change Management Certification Program, participants:

Understand the fundamentals of change and change management

• Understand how effective change management improves organizational results
• Articulate the value of change management to peers and leaders with a presentation on the business case for change management

Have a change management plan

• Learn to apply the Prosci 3-Phase Process change management methodology to a real project
• Learn how to apply the Prosci ADKAR® Model to facilitate individual change

Achieve certification in the Prosci change management methodology

• Gain access to Prosci change management tools.