SOLUTIONS FOR INDIVIDUALS
Customer Success Teams
- The certification program specifically addresses how to engage with employees to increase adoption and usage.
- This certification in Change Management improves our ability to ascertain the risk of our projects not succeeding in “landing” the change, nature, and degree of leadership support the change-project needs, the nature of plans that will drive success.
- Sections such as the coaching plan also address the nature of support provided to and expected from managers to land the change.