About Marg & Synapse 2025
MARG Business Transformation helps organisations lead changes, build culture, and unlock leadership potential for sustainable growth. With 18+ years of experience, we’ve empowered 1000+ organisations and 105,000+ professionals, using globally acclaimed frameworks like Prosci’s ADKAR® Model—as India’s only authorised affiliate.
At the heart of MARG’s approach lies one mission: to build change-ready, future-focused organisations.
That mission comes alive at SYNAPSE 2025—MARG’s flagship thought leadership event.
This one-day convergence brings together the sharpest minds in AI, Change, and Culture to explore how organisations can lead with agility, adopt AI at scale, and shape human-centered transformation.
Whether you’re in GBS, GCCs, Digital Transformation, or Enterprise Strategy – this is where the future takes shape.
One day. Infinite impact. Secure your seat at SYNAPSE 2025 and stay ahead during this leadership shifts.
Who Should Attend SYNAPSE 2025?
Designed for today’s change-makers and tomorrow’s transformation leaders.
Business Heads
Chief Information Officer (CIO)
Chief Innovation Officer (CIO)
Head of Digital Transformation
Director of Innovation & Tech
Head of Service Delivery
Director of Global Business Ops
Chief Operating Officer (COO)
Director of Business Transformation
Change Practitioners
Chief Human Resources Officer
Head of Change Management
Chief People Officer
Head of Learning & Development
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If you lead change or enable transformation—this event is for you.
Event Speakers
Dr. Scott V. Anderson
Sr. Principal, Research and Analytics, Prosci
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Dr. Scott V. Anderson
Sr. Principal, Research and Analytics at Prosci
Dr. Scott V. Anderson is Senior Principal for Research and Analytics at Prosci, with over 15 years of experience in strategic change management. With a PhD in Communication and background as a Licensed Clinical Social Worker, he has taught at The University of Texas at Austin and leads Prosci’s research in areas such as AI adoption, leadership development, and executive engagement.
He co-authored Prosci’s Best Practices in Change Management (12th Edition) and has been featured with Harvard Business Review Turkey, presenting globally on change management insights.
Krish
Director & Prosci Expert,
Marg Business Transformation
K Krishnamurthy [Krish]
Head Training & Consulting
Krish leads Consulting and Training at MARG, bringing 30+ years of leadership experience across Energy, Technology, and Financial Services. Since MARG’s inception, he has focused on Change Management, Culture & People Development, Finance, Leadership Development, and System Dynamics.
A Prosci® Advanced Instructor, Krish has delivered change initiatives using Prosci methodology for nearly a decade. He has certified 2000+ practitioners through Certification Programs, Advanced Programs, and Train the Trainer sessions. He also consults with clients to build change capability, lead critical transformations, and ensure successful project outcomes.
Krzysztof Ogonowski
Prosci Partner & CEO, Silfra Consulting
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Krzysztof Ogonowski
CEO of Silfra Consulting – Prosci Global Network partner in Central-Eastern Europe. Prosci Certified Advanced Instructor in Change Management. His 25 years of consulting and interim management experience comes from major changes and organizational transformation in some of the biggest companies operating in CEE and Europe in IT, Shared Services/ GBS, manufacturing, utilities, telecommunication, finance, banking, airline, railway and construction industries. He has experience in both private and state-owned organizations. He delivered over 100 projects: digital, business transformation, process optimisation, regulatory, reorganisation, M&A – with focus on Change Management.
Has 30 years of experience as trainer and facilitator, including classes and workshops at postgraduate and MBA courses in Project Management, Change Management and Leadership Development.
He is a founding member of the ACMP – Association of Change Management Professionals, involved in development of the ACMP Europe, member of PMI and IPMA, and an ICC coach.
He is a key-note speaker at international conferences in USA, Europe and Asia.
On regular basis Krzysztof works with managing boards and senior managers as advisor, instructor and consultant on change and leadership.
Farkhad Manteyev
Prosci Change Management Expert, And Change
Farkhad Manteyev
Prosci Change Management Expert
Farkhad Manteyev has over 16 years of experience leading large-scale strategies, public sector reforms, and complex transformation programs. He has headed multiple change management offices and served as Head of the Digital Transformation Office for Kazakhstan’s largest national holding, driving initiatives across industries like oil and gas, telecom, transportation, uranium, power, and postal services.
His expertise spans operating model shifts, business process automation, cultural transformation, ERP implementations, and major IT and digital programs. Since 2022, he has been the Affiliated Partner of Prosci in Central Asia, helping organizations across sectors—including chemicals, mining, metals, and heavy machinery—build internal change capabilities.
With a blend of executive leadership, enterprise change expertise, and a pragmatic approach, Farkhad enables successful adoption of digital and AI solutions in industrial environments.
Sudeshna Basu Roy
CEO
Marg BusinessTransformation
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Sudeshna Basu Roy
An entrepreneur with decades of expertise in finance, business consulting, and leadership strategy, Sudeshna is the driving force behind the talented team at MARG. Her rich and varied experience—gained from her work at organisations like Intel and GlaxoSmithKline and later from her work with MARG’s multinational clients—have given her the unique perception and perspective she brings to some of the most complex business challenges.
With her strong business instincts and understanding of the unique intricacies of the Indian business environment, Sudeshna has carved a niche for MARG in the training industry. Today MARG is the only training and consulting firm in India to offer such an array of research-backed business solutions, signature training programmes, and insightful consulting services.
Gurmeet Singh Sran
GBO Head - Change, Transformation & Continuous Improvement, Diageo
Gurmeet Singh
GBO Head – Change, Transformation & Continuous Improvement
Gurmeet Singh Sran leads Change, Transformation & Continuous Improvement at Diageo’s Global Business Operations. With 30+ years of experience across BPO and Manufacturing, he specializes in Operating System Design and Quality Management. A certified Lean Six Sigma Master Black Belt, Gurmeet has previously led Quality & Transformation at Wipro and held key roles at Genpact and Alight. He holds a Master’s in Economics and a Bachelor’s in Mechanical Engineering from BITS Pilani. Based in Bangalore, he’s passionate about coaching, travel, and the poetry of Ghalib and Gulzar.
Ranan Bhattacharya
Head of Intelligent
Automation, Shell
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Ranan Bhattacharya
Head of Intelligent Automation
Ranan Bhattacharya is a seasoned technology leader with extensive experience in building and developing high-performing teams that deliver significant value across the retail, energy, and healthcare sectors. An engineering graduate from Jadavpur University, Kolkata, Ranan has consistently invested in his professional growth through executive education, including the Executive Management Program from IIM Calcutta and the Emerging CTO Program from IIT Kanpur. A passionate technology enthusiast, he is committed to establishing and scaling technology practices within Global Capability Centers (GCCs), driving innovation and aligning technology with business outcomes.
Amit Malik
President Japan, Asia, Pacific & Australia,
WadzPay Worldwide Pte Ltd
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Amit Malik
President Japan,Asia, Pacific & Australia
WadzPay Worldwide Pte Ltd
Amit Malik is a dynamic executive and board leader with 25+ years of experience across BFSI, FMCG, and insurance. One of the few HR leaders to become CEO, he is currently President – Japan, Asia Pacific & Australia at Wadzpay. Formerly CEO & MD of Aviva India, Amit has held regional roles in Malaysia and Sri Lanka.
An ICF and Erickson-certified coach, he is a recognized thought leader, speaker, and author on leadership, innovation, and human capital. Passionate about financial literacy and inclusion, Amit has received multiple awards, including CEO of the Year (Top Rankers) and Business Icon of the Year (Zee Business). A voracious reader and F1 fan, he stays active on Twitter and LinkedIn.
His mantra: “Leadership is a choice, not a position.”
Vani Gopalan
Senior Director of Information Technology, AstraZeneca
Vani Gopalan
Vani Gopalan is a highly accomplished Senior IT Director and Leadership Catalyst with two decades of experience in building Centers of Excellence, Global Capability Centers, and driving business transformation through technology.
Academically, Vani holds an MCom, has completed an executive program from IIM Ahmedabad, and earned a post-graduate degree from Symbiosis, blending academic rigor with practical expertise. She is also certified in Prosci, ITIL, and Prince2.
Vani’s extensive corporate journey includes leadership roles at IBM, Invesco, and Flowserve Corporation, and she currently serves as a Senior Director at AstraZeneca. She is passionately dedicated to empowering a million professionals to advance their careers.
Nithya Subramanian
Senior Director Data & AI COE, Best Buy India
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Nithya Subramanian
Nithya Subramanian is a Global Leader in Data, Analytics & AI, who comes with more than 2 decades of rich industry experience. As a GCC leader, she has successfully executed progressive strategies towards building scalable & sustainable enterprise wide digital solutions for enabling data driven decisions, and thereby driving operational efficiencies, cost optimization, expansion of revenue streams and improved customer satisfaction.
She has been instrumental in propagating digital literacy, data culture, and inclusive, human-centric & open innovation across organizations.
Shweta Mohanty
Vice-President and Head of People and Culture, SAP in India
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Shweta Mohanty
Vice-President and Head of People and Culture, SAP in India
With 25 years of rich experience in HR, she currently spearheads the People function for all SAP entities across India, including R&D, sales, and services organizations.
Shweta is a visionary leader shaping the workplace of the future at SAP in India. Shweta has been conferred the Top 50 HR Thought Leaders of 2024 by Economic Times & Business World People’s titled her Most Influential Women for 2024 & 2025.
She is the one who introduced the Project Yellow Circle initiative, revolutionizing mental wellness at SAP by prioritizing employee mental health and destigmatizing related discussions.
Anirban Nandi
Vice President AI and Data,
Rakuten India
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Anirban Nandi
Vice President AI and Data, Rakuten India
A highly accomplished and results-oriented AI and Data leader with 18+ years of experience envisioning, building, and scaling high-impact AI solutions across diverse sectors, including Retail, E-Commerce, Advertisement, BFSI, Telecom, and Media & Entertainment.
Passionate about leveraging the latest technologies to solve complex business problems, I have a proven track record of building and empowering high-performing teams to deliver transformative results and drive innovation.
Anirban is a highly regarded AI leader, recognized as a Top 10 AI Leader in APAC (2023 & 2024) and a four-time Top 100 AI Leader in India (2021-2024). He is also the author of a book on AI Explainability. Personally, Anirban enjoys sports, particularly soccer, and is a dedicated supporter of Argentina and Manchester United.
Event Schedules & Agenda
AI & Change Management: Leading the Future of Transformation
Panelists: Business Leaders, AI experts and CIOs
Moderator: Krish
- The Leadership Approach: How CIOs & Executives Can Drive AI-Driven Change
- Key actions for successful AI Transformation at scale
- How is it different from past transformations?
From Resistance to Resilience: AI Implementation Challenges and strategies to navigate them- Fear/Trust
- ROI/ desired results
Critical role of Change Management in Sustainable AI Adoption- Is Change Management integrated?
- Human side vs technical side.
Nithya Subramanian
Speaker
Amit Malik
Speaker
Anirban Nandi Rakuten
Speaker
Krish
Head Training & Consulting
Moderator
From Resistance to Adoption: CHRO Strategies for an AI-Powered Culture
Panelists: CHRO/Head HR across industries
Moderator: Sudeshna
- Shifting Mindset
- What are the biggest mindset -related challenges which impede AI adoption
- How to position AI as an enabler and not a threat – How can we provide psychological safety?
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Culture and leadership
- What would leaders need to do different to drive AI adoption?
- What will create collaboration and continuous learning – the backdrop needed for successful AI implementation
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Skills needed for Change Success in Enterprise AI Adoption
- AI fluency with agile learning pathways
- Retaining the importance of Relational Abilities [such as Empathy or Connection or even Team-building] in an AI-embedded environment
Shweta Mohanty
Speaker
Sudeshna Roy Basu
Co-Founder & CEO ModeratorAI & Change Management: A Strategic Imperative for GCC/GBS Leaders
Panelists: GBS/GCC leaders covering change and projects/automation
Moderator: Krzysztof
- AI Driven Transformation and scaling
- Best Practices and key trends in of AI in reshaping workflows
- Data, infrastructure, ecosystem readiness
- Impact on Talent Models
Change Leadership- Stakeholder Alignment in AI transitions (leadership, employees & Business Units)
- Overcoming resistance for seamless adoption
Building Agility through AI and adaptive change- Being Future ready by having adaptive talent strategies
- Foster iterative, fail-fast culture
- Anticipate disruptions and be change ready
Gurmeet Singh Sran
Speaker
Vani Gopalan
Speaker
Ranan Bhattacharya
Speaker
Krzysztof Ogonowski
CEO, Silfra Consulting
Prosci Partner
Moderator
AI at Scale: Change Management for Manufacturing Excellence
Panelists: Manufacturing industry leaders leading projects and change
Moderator: Farkhad
- Being AI ready by overcoming resistance
- Getting leadership, communication and adoption strategies aligned in context of manufacturing (process and tools, regulation, scale, efficiency and growth)
- Do employees in the manufacturing sector have different concerns compared to other industries/domains? What could be adaptations?
Addressing Process and Governance while scaling AI- AI’s role in innovation vs. the standardized environment in which manufacturing operates
- Change Management frameworks in AI adoption
Measuring success for sustainable change- KPIs and continuous improvement
- What, besides metrics, makes change stick?
Farkhad Manteyev
Prosci Change Management
Moderator
Sudeshna Roy Basu
Co-Founder & CEO
LinkedinIndustry Experience: Held positions in Strategic Finance and Business Finance (F & A) at Intel, Bangalore, and Glaxo SmithKline, Gurgaon; Chartered Accountant from Kolkata Spearheaded the formation and set up of Marg as a training and consulting organization since 2007. Marg team delivers training and consulting in the areas of soft skills, Finance, and MS Office across all levels of management. Her present responsibilities in Marg include formulating and implementing strategic goals and objectives, Marketing, Business Development, Finance, and HR. Currently, Marg Business Transformation is the authorized affiliate of Prosci Inc (world leaders in Change Management) in the Indian subcontinent. Marg provides change management certification, enterprise training, and advisory services in the field of change management. Emergenetics and Human Synergistics are also couples of global offerings which have been added to the portfolio. Under severe competition, cost challenges, economic scenarios, and pandemics she has enabled Marg to get a niche share in the training market in India ably managing a team of highly professional and experienced trainers and a fast-paced business development team. She is also responsible for future market expansion and getting Marg to the trajectory of growth. Her experience in business finance (management accounting ) roles (at Intel and Glaxo SmithKline) was mainly around annual planning of business, product and promotion strategies, ownership of the brand and product PnL, product launches, pricing, leading short-term and long-term revenue/margin analysis by product/brands/customers, establishing controls frame for sales and marketing groups, transitioning finance roles from other geographies to India, driving decisions of greenfield sites which formed the basis of taking up the challenge to start up an organization.
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