The Pulse of AI-led Digital Transformation
& Change Management

India’s AI & Change Forum

Where AI Strategy
Gets Tested

Synapse is India's only conference dedicated to the intersection of AI and Change Management – where leaders driving India's most complex transformations come to pressure-test assumptions, exchange hard-won lessons, and walk away with insights they can actually apply.

Why Synapse ?

In AI-led transformation, the problem isn't strategy. It's what happens after — because technology changes faster than people do.

Synapse 2026 is built around questions like these – questions that don't have easy answers yet.

Built for the hard questions.

The conversations that don't happen in regular conference rooms. Real challenges. No safe takes.

Beyond the technology.

Leadership, culture, and human readiness get equal stage time - because that's where transformations actually succeed or fail.

Designed for depth.

CXO debates, masterclasses, field stories, and the human capability agenda. Leave with something you can apply, not just a highlight reel.

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Senior Leaders
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Expert Speakers
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Master Classes
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Focus on Execution

Who Will Be There

Synapse draws senior leaders accountable for transformation outcomes – CIOs, CHROs, CDOs, Chief AI Officers, and Capability and Transformation Heads from enterprises across India and beyond.

Leaders who are not just shaping strategy, but navigating the realities of change at scale.

Technology & Digital Leaders

CIOs, CDOs, CAIOs, CTOs

Technology heads driving digital and AI-enabled transformation

People & Transformation Leaders

CHROs, CPOS
Heads leading organisational and culture change

Strategy & Business Leaders

CEOs, business unit heads
Leaders accountable for organisational outcomes

Project & Program Leadership

PMO heads, program directors
Delivery leaders managing complex initiatives

Global Capability & Shared Services Leaders

GCC & shared services heads
Leaders transforming operating models across regions.

Synapse 2025 saw participation from leaders across these organisations

MICROSOFT Logo
Salesforce Logo
Jio BP
Best Buy Company
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The Synapse
Experience

Built for leaders navigating transformation in real time. Every element of the format is designed to surface real perspectives, challenge assumptions, and sharpen how you think about AI-led change.

CXO Debate

The format that cuts through polished consensus. Senior leaders argue opposing positions on questions like AI-led transformation fatigue.

Masterclasses

Practical, applicable, and led by experts. You leave with frameworks you can use, not just ideas to think about.

Panel Discussions

Unscripted conversations between leaders navigating the same challenges you are. Different industries, shared tensions.

Keynotes

Global and Indian practitioners setting the context - where AI-led transformation stands today, and where it's headed.

From the Field

Real stories from real transformation projects—the decisions, the setbacks, and what it took to get from go-live to lasting outcomes.

Agenda Highlights

Structured Experiences

Panel

Keynotes from MARG & industry experts

Masterclasses

Panel: Driving enterprise transformation across platforms

Session

Deep-dive boardrooms (3 tracks)

Networking

CXO Debate: Is AI increasing transformation fatigue?

Keynote

Panel: GCCs as change engines

Panel

Masterclasses: Designing change like a product

Boardroom

Leadership in continuous transformation

Debate

Informal networking & connections

ADVISORY COUNCIL

The Synapse
Advisory Council

A curated group of senior leaders helping shape the conversations, themes, and direction of Synapse 2026.

The council brings together leaders across AI, enterprise transformation, change management, and digital leadership to ensure Synapse reflects the realities organisations are navigating today.

THE CHANGE CHALLENGE

"The hardest part of AI transformation is rarely the technology - it’s organisational adoption, alignment, and change."

Kaushik Das

Executive Strategic Advisor & Consultant

Jose Jacob

VP - India & Singapore Global Enabling Sustainability Initiative (GeSI)

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To be Announced

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To be Announced

Meet the Speakers

The Synapse 2026 speaker lineup is taking shape. More names coming soon — and if you want a sense of what to expect, see who took the stage at Synapse 2025.

Shweta Mohanty

Shweta Mohanty

Head of People & Culture, SAP India

Suvro Shankar Ghosh

Suvro Shankar Ghosh

Head – AI Solutions (MFCW), AI Division Mahindra Group

More speakers to be announced — check back soon.

Who Took the Stage at Synapse 2025

Synapse 2025 brought together senior leaders from Prosci, Reliance, L'Oréal, Diageo, and more who are navigating AI-driven change inside large organisations. This is the calibre of conversation Synapse is known for.

Dr. Scott V. Anderson

Sr. Principal, Research and Analytics, Prosci Inc., USA

Sreemoyee Ghosh Dastidar

Chief Digital Transformation Officer, L'Oréal, India

Anjali Sharma

Vice President, Reliance Industries Limited, India

Gurmeet Singh

GBO Head – Change, Transformation & Continuous Improvement Diageo, India

Satyaki Mookerjee

Chief Digital Officer, Jio-bp, India

Ranan Bhattacharya

Head of Intelligent Automation, Shell, India

VaniGopalan

Senior Director of Information Technology AstraZeneca, India

Nithya Subramanian

Senior Director Data & AI COE, Best Buy India

Sudeshna Basu Roy

Co-Founder & CEO, Marg Business Transformation, India

Krish

Director & Prosci Expert, Marg Business Transformation, India

Parineeta Cecil Lakra

People & Culture Country Manager, IKEA India

Saravana Kumar

VP & Head of India ESBP, Salesforce

Dr. Nishant Chandra

Industry Copilot Leader & Head, Microsoft, India

Amit Malik

President (Japan, Asia, Pacific & Australia), WadzPay Worldwide Pte Ltd, India

Dr. Manoj K Prasad

VP-Talent Development & Digital Transformation, Jio Reliance Limited, India

Chandan Vijay

Global Chief Data Officer, ABB Energy Industries, India

Sivakumar Selva Ganapathy

Vice President India Digital/IT, Johnson Controls

Himanshu Pant

Chief Digital Officer, Adani Group, India

Krzysztof Ogonowski

CEO & Prosci Partner, Silfra Consulting, Poland

Kaushik Das

VP Managing Director Bangalore | JCPenney India

Farkhad Manteyev

Prosci Change Management Expert, & Change CIS, Kazakhstan

Harsha Vatnani

Director - Human Resources and Administration, LSG Sky Chefs, India

Susmita Malik

VP Human Resources, [24]7.ai, India

What Participants Said

The thoughtful reflections on resistance, readiness, and the human side of AI adoption at Synapse reminded me that true transformation is about people and leaders who can hold space for both clarity and compassion.

Synapse 2025 was a pivotal moment in India’s AI-driven change journey. The discussions highlighted that sustainable AI adoption requires awareness, adaptability, and emotionally intelligent humans leading the charge.

SYNAPSE 2025 was packed with real-world insights and strategies. A truly powerful and engaging experience that blended AI and change management brilliantly.

The event showed how AI is reshaping organizations. I especially valued the practical discussions on CIO leadership, employee adoption, and building trust.

The event went beyond technology, putting the spotlight on people. It was about equipping organizations to embrace uncertainty and thrive with confidence.

Invaluable insights from global experts on how AI adoption drives business transformation — from leadership strategies to effective employee engagement.

About MARG Business Transformation

Synapse is powered by MARG Business Transformation - India's trusted partner for enterprise-scale, people-led change. For over 18 years, MARG has helped organisations navigate complex transformations.

Grounded in Transformation Experience

MARG's work sits at the intersection of leadership, culture, and change capability. We bring real transformation experience into every Synapse conversation.

18+ Years In Transformation Work

1000+ Organisations Across Industries

Prosci® Partner - Global Methodology

Join the Leaders Shaping India's
AI Transformation Story.

Synapse 2026 brings together the people driving enterprise transformation across India - for one day of honest conversation, practical insight, and meaningful connection.