The Pulse of AI-led Digital Transformation
& Change Management
- Bengaluru
- 4th August
- Radisson Blu, Outer Ring Road
Synapse 2026 - India’s AI & Change Forum
Where AI Strategy
Gets Tested
Why Synapse ?
In AI-led transformation, the problem isn't strategy. It's what happens after — because technology changes faster than people do.
- Why is this harder than we expected ?
- Are we measuring the right things?
- Is the pace of change itself becoming the problem?
Synapse 2026 is built around questions like these – questions that don't have easy answers yet.
Built for the hard questions.
The conversations that don't happen in regular conference rooms. Real challenges. No safe takes.
Beyond the technology.
Leadership, culture, and human readiness get equal stage time - because that's where transformations actually succeed or fail.
Designed for depth.
CXO debates, masterclasses, field stories, and the human capability agenda. Leave with something you can apply, not just a highlight reel.
DELEGATE benefits
What you get as a Synapse Delegate
On the day
- Full-day access to all sessions: CXO debate, masterclasses, and field stories, keynotes, and panels.
- Lunch and refreshments throughout the day
- Networking with 350+ senior transformation leaders
After Synapse
- A complimentary one-on-one consulting session with Marg's transformation experts—to pressure-test what you heard against your own context
- 10% off the Prosci Change Management Certification Program
- 15% off the Prosci Certified Advanced Change Practitioner (PCACP) program
- Discounted access to Marg's capability-building portfolio—including leadership programs, Emergenetics profiling, and culture assessments
Early registrant exclusive
Complimentary 1-year Prosci Starter Membership (worth $99)
- ADKAR eLearning and AI integration framework e-learning
- Expert office hours and guided application support
- Prosci research library access
- Global Prosci community membership
Delegate Pass for 1 Day
Early Bird offer
₹ 2,499
₹ 7,999
On the day
- Full-day access to all sessions: CXO debate, masterclasses, and field stories, keynotes, and panels.
- Lunch and refreshments throughout the day
- Networking with 350+ senior transformation leaders
After Synapse
- A complimentary one-on-one consulting session with Marg's transformation experts—to pressure-test what you heard against your own context
- 10% off the Prosci Change Management Certification Program
- 15% off the Prosci Certified Advanced Change Practitioner (PCACP) program
- Discounted access to Marg's capability-building portfolio—including leadership programs, Emergenetics profiling, and culture assessments
Early registrant exclusive
Complimentary 1-year Prosci Starter Membership (worth $99)
- ADKAR eLearning and AI integration framework e-learning
- Expert office hours and guided application support
- Prosci research library access
- Global Prosci community membership
Delegate Pass for 1 Day
Early Bird offer
₹ 2,499
₹ 7,999
Who Will Be There
Synapse draws senior leaders accountable for transformation outcomes – CIOs, CHROs, CDOs, Chief AI Officers, and Capability and Transformation Heads from enterprises across India and beyond.
Leaders who are not just shaping strategy, but navigating the realities of change at scale.
Technology & Digital Leaders
CIOs, CDOs, CAIOs, CTOs
People & Transformation Leaders
Strategy & Business Leaders
Project & Program Leadership
Global Capability & Shared Services Leaders
- EARLY BIRD BONUS
Free Prosci Starter Membership
Be among the FIRST 50 to register and receive a complimentary 1-year Prosci Starter Membership worth $99.
Prosci Starter Membership - $99 /Yr
- eLearning: ADKAR, change foundations and AI integration
- Office hours, expert Q&A and guided application support
- Prosci global community access, peer discussions, & insights
- Best Practices in Change Management Research
Synapse 2025 saw participation from leaders across these organisations
The Synapse
Experience​
Built for leaders navigating transformation in real time. Every element of the format is designed to surface real perspectives, challenge assumptions, and sharpen how you think about AI-led change.
CXO Debate
The format that cuts through polished consensus. Senior leaders argue opposing positions on questions like AI-led transformation fatigue.
Masterclasses
Practical, applicable, and led by experts. You leave with frameworks you can use, not just ideas to think about.
Keynotes and Panels
Keynotes that set the context on AI-led transformation. Panels that go deeper – on enterprise platforms, the human capability question, and what's really moving the needle.
Executive Boardrooms
Closed-room conversations for senior leaders. Four tracks, one focused agenda – where the real decisions and dilemmas get discussed without an audience.
From the Field
Real stories from real transformation projects – the decisions, the setbacks, the unglamorous trade-offs, and what it took to get from go-live to lasting outcomes.
THE STATE OF PLAY
- Live and adopted are not the same thing—and most transformation metrics can’t tell you which one you actually have.
- Teams don’t fail to adopt AI. Leaders fail to define what adoption was supposed to look like.
- The fix isn’t a better rollout plan. It’s a leadership conversation that should have happened before the vendor was selected.
THE FIELD REPORT
Two leaders from two organisations. What they built, what broke, and what they’d do differently.
- Two transformation leaders who’ve lived the gap between go-live and real adoption, sharing what drove adoption, what derailed it, and the numbers that tell the honest story.
- The Synapse Advisors unpack the patterns behind each story, drawing on their own experience to surface what’s transferable to your context.
- A live Q&A ensures the conversation goes where it’s most useful—shaped by the challenges in the room, not a pre-set agenda.
THE ORGANISATIONAL MUSCLE
Skills are expiring faster than organisations can build them. This session asks how you make capability development a permanent organisational strength—not a periodic exercise that’s already obsolete by the time it’s complete.
- Why the organisations winning on capability have stopped designing work around job descriptions—and what they’ve built instead.
- The leaders driving AI transformation today were developed for a different era. What it takes to close that gap—changing how leaders think, not just what they know.
- The real failure mode isn’t a bad training programme. It’s one that ends. What does capability development look like when it’s wired into the rhythm of work, not bolted on top of it?
THE PLAYBOOKS
Three parallel tracks. Working sessions, not presentations. Pick the challenge most relevant to where you are right now—and leave with an approach you can use.
- Change by Design: Build It Like a Product, Not a ProjectÂ
What if your next change initiative was built around the people who have to live with it? Borrow discovery, prototyping, and feedback loops from product thinking – and apply them to making change deliver value.
- The Metric That Could Have Saved Your Last RolloutÂ
Most change dashboards confirm what already went wrong. Leave with a working scorecard that tells you three weeks out whether your rollout is likely to stall – and what to do about it.
- Leading When the Ground Keeps Moving
A practical framework for leading through transformation that never stops, built and pressure-tested with peers in the room.
Boardroom
Leadership in continuous transformation
Debate
Informal networking & connections
ADVISORY COUNCIL
The Synapse Advisors
Senior leaders helping shape the conversations, themes, and direction of Synapse 2026. They bring perspectives across AI, enterprise transformation, change management, and digital leadership to ensure Synapse reflects the realities organisations are navigating today.
Kaushik Das
Executive Strategic Advisor & Consultant
Jose Jacob
VP - India & Singapore Global Enabling Sustainability Initiative (GeSI)
Meet the Speakers
The Synapse 2026 speaker lineup is taking shape. If you want a sense of what to expect, see who took the stage at Synapse 2025.
Shweta Mohanty
Head of People & Culture, SAP India
Sruthi Kannan
Senior Director - Strategy & Innovation, NatWest Group India
Urmi Chatterjee
Head HR - India and APJ, Siemens Healthineers
Arun Narayanaswamy
Senior Director Engineering and Site Head, Amadeus - Pune
Shweta Rani
Chief People & Culture Officer, Zinnov
Dr. Naga Swathi T.J
Global Sr. Director & Head of Business AI implementation group, SAP - APAC
Who Took the Stage at Synapse 2025
Synapse 2025 brought together senior leaders from Prosci, Reliance, L'Oréal, Diageo, and more who are navigating AI-driven change inside large organisations. This is the calibre of conversation Synapse is known for.
Dr. Scott V. Anderson
Sr. Principal, Research and Analytics, Prosci Inc., USA
Sreemoyee Ghosh Dastidar
Chief Digital Transformation Officer, L'Oréal, India
Anjali Sharma
Vice President, Reliance Industries Limited, India
Gurmeet Singh
GBO Head – Change, Transformation & Continuous Improvement Diageo, India
Satyaki Mookerjee
Chief Digital Officer, Jio-bp, India
Ranan Bhattacharya
Head of Intelligent Automation, Shell, India
VaniGopalan
Senior Director of Information Technology AstraZeneca, India
Nithya Subramanian
Senior Director Data & AI COE, Best Buy India
Sudeshna Basu Roy
Co-Founder & CEO, Marg Business Transformation, India
Krish
Director & Prosci Expert, Marg Business Transformation, India
Parineeta Cecil Lakra
People & Culture Country Manager, IKEA India
Saravana Kumar
VP & Head of India ESBP, Salesforce
Dr. Nishant Chandra
Industry Copilot Leader & Head, Microsoft, India
Amit Malik
President (Japan, Asia, Pacific & Australia), WadzPay Worldwide Pte Ltd, India
Dr. Manoj K Prasad
VP-Talent Development & Digital Transformation, Jio Reliance Limited, India
Chandan Vijay
Global Chief Data Officer, ABB Energy Industries, India
Sivakumar Selva Ganapathy
Vice President India Digital/IT, Johnson Controls
Himanshu Pant
Chief Digital Officer, Adani Group, India
Krzysztof Ogonowski
CEO & Prosci Partner, Silfra Consulting, Poland
Kaushik Das
VP Managing Director Bangalore | JCPenney India
Farkhad Manteyev
Prosci Change Management Expert, & Change CIS, Kazakhstan
Harsha Vatnani
Director - Human Resources and Administration, LSG Sky Chefs, India
Susmita Malik
VP Human Resources, [24]7.ai, India
What leaders are saying about Synapse
The thoughtful reflections on resistance, readiness, and the human side of AI adoption at Synapse reminded me that true transformation is about people and leaders who can hold space for both clarity and compassion.
Synapse 2025 was a pivotal moment in India’s AI-driven change journey. The discussions highlighted that sustainable AI adoption requires awareness, adaptability, and emotionally intelligent humans leading the charge.
SYNAPSE 2025 was packed with real-world insights and strategies. A truly powerful and engaging experience that blended AI and change management brilliantly.
The event showed how AI is reshaping organizations. I especially valued the practical discussions on CIO leadership, employee adoption, and building trust.
The event went beyond technology, putting the spotlight on people. It was about equipping organizations to embrace uncertainty and thrive with confidence.
Invaluable insights from global experts on how AI adoption drives business transformation — from leadership strategies to effective employee engagement.
About MARG Business Transformation
Synapse is powered by MARG Business Transformation - India's trusted partner for enterprise-scale, people-led change. For over 18 years, MARG has helped organisations navigate complex transformations.
- Prosci India partner - bringing the world's leading methodology to enterprises
- People science at the core - applying cognitive and behavioural insights
-
1000+ clients across
28+ industries - from global majors to local leaders - Specialists in building internal change capability that lasts
Grounded in Transformation Experience
MARG's work sits at the intersection of leadership, culture, and change capability. We bring real transformation experience into every Synapse conversation.
18+ Years In Transformation Work
1000+ Organisations Across Industries
Prosci® Partner - Global Methodology
Rajeev Tiwary
Global Corporate Strategist
Shiksha Surana
ERP Supply Chain and ESG Lead
Synapse
Luminaries
Where the most important conversations happen.
A small, invite – only cohort of senior leaders participating in four closed-door Executive Boardrooms running alongside the main conference – each room curated around a single strategic theme.
Small groups. Peer-level. Chatham House Rule.
Join the Leaders Shaping India's
AI Transformation Story.
Synapse 2026 brings together the people driving enterprise transformation across India - for one day of honest conversation, practical insight, and meaningful connection.
- 4th August 2026
- Radisson Blu, Outer Ring Road, Bengaluru