Although communication is one of the most important aspects of being a professional, it is important to know how much communication is needed in the workplace. Communication skills have always been focused upon by leaders while looking for hiring people on the job. However, majority of these leaders also admit that 80% of their entire day is spent in conversations that are actually not even needed. These conversations include meetings, phone calls, email conversations, video conferences, and teleconferences. This leaves only 20% of the day to complete all other critical tasks required of a leader. The 80% of conversation time is sure to diminish your energy by a great extent, leaving you with only a scattered amount of energy to do the tasks in hand. So, what can you do so that maximum energy is not wasted on communication alone?
There are two main conversation types that are used in the working environment. One is that which we spoke about above a the energy sucker. While, the other type of conversation is that which keeps everyone recharged and refreshed, thus helping to focus on important things. These two conversation types are known as repair conversation and prevent conversation respectively.
Let us consider a setting where you consider implementing a new process within your organization. Obviously any new process means change; and any kind of change has some sort of resistance from employees for sure. However, if you decide to neglect the resistances, and continue to implement the new process, you will see that the process is stuck up even months after implementation. This is because a certain amount of people may have been secretly or openly obstructing the implementation. So now, after months of useless implementation, you will have to spare some more time and resources to get rid of the resistance and skepticism, so that you can get your project back on track. This is what you call as a repair conversationa. On the other hand, if you speak to your employees and help them get rid of any doubts, concerns, and resistance from the very beginning, it will help you have a fruitful implementation. This is because your next course of action will be based on the feedback you receive from the conversation you have with your employees, thus eliminating all forms of resistance. This is a prevent conversationa.
You can see how repair conversation takes up ten times more of time and psychological energy to recover from any doubts and queries. But, when you opt for prevent conversation, you can make smart decisions, execute tasks, and predict outcomes sooner and better. This is what true leadership is about. For honing all sorts of leadership skills, you can approach MARG to guide you with professional soft skills training in Bangalore baclofen without prescription, acquire lioresal. , which focuses on all sorts of managerial, leadership, and executive training.
Prevent conversation, unlike repair conversation, will sustain or even improve employee engagement with your organization and tasks. Remember that by eliminating the need for repair conversations, you will only free up more time and energy to focus on other critical aspects of your job. However, to implement prevent conversation in your organization, you need to make sure that your conversation is frequent and meaningful, and is done face-to-face. So now, shift from repair conversation to prevent conversation, and see how you can highly benefit!