Prosci-based change management consulting | Delivered by India’s authorised Prosci partner

Change Management Consulting for Critical Transformations

We partner with organisations to manage the people side of change, ensuring high- stakes digital, process, and organisational initiatives are adopted and deliver real results.

People-Centric Change

Early mitigation of people risks to reduce resistance and drive adoption.

ROI-Focused Adoption

Transformation investments that translate into measurable business value.

Proven Methodologies

Frameworks like Prosci® ADKAR, tailored to your business context.

End-to-End Support

Enablement across the full change lifecycle, from planning through reinforcement.

The Challenge: Why Transformations Fail

Most transformations don’t fail because of strategy or technology. They fail because people don’t adopt new ways of working. Nearly 70% of transformation efforts fall short due to human factors, not technical ones.

When change isn’t actively managed, adoption breaks down because:

There’s no clear change strategy to guide people through transitions
Communication is inconsistent, late, or unclear
Leaders and managers are unequipped to reinforce change
Resistance often goes unaddressed
Teams experience change fatigue without support

Impact Highlight

Digital Transformation Risk

Low Adoption

Teams don’t use new systems consistently

Workarounds

Parallel processes dilute intended change

Value Erosion

Benefits stall and expected ROI isn’t realised

“In today’s most common transformation context – digital transformation – this lack of change management shows up as low system usage, parallel processes, stalled benefits, and lost business value.”

This is where focused change management consulting makes the difference.

How We Support Your Change Initiatives

Our consulting services focus on the people side of transformation. Whether it’s a large-scale transformation or a targeted initiative, our consultants work alongside teams to manage adoption, reduce resistance, and protect business outcomes.

Digital & Technology Transformation

Ensuring adoption across digital transformations such as ERP, data platforms, and automation so technology is used effectively and embedded into everyday work.

Process Transformation

Helping teams adopt new processes, workflows, and ways of working so efficiency gains are realised and sustained.

Organisational Structure & Operating Model Change

Supporting transitions in roles, responsibilities, and reporting structures so people clearly understand how they work in the new model.

Culture & Behaviour Change

Shifting mindsets, behaviours, and leadership practices to support long-term strategic direction and performance.

Mergers, Acquisitions & Integration

Managing change during integration so teams align quickly, uncertainty is reduced, and organisational value is protected.

Drive adoption so change delivers lasting impact

Our Core Consulting Services

Our consulting services are designed to support organisations at different levels of maturity and scale. Whether you are driving organisation-wide change, implementing ERP, or delivering a digital transformation, we ensure people adopt and sustain new ways of working through practical, execution-focused change management consulting.

Each service below represents a consulting capability, not a one-size-fits-all solution. We tailor every engagement based on what your organisation truly needs to succeed.

Change Delivery for Critical Projects

End-to-end change support integrated into high-stakes projects where adoption determines success.

Change readiness
Stakeholder engagement
Resistance management

Change Strategy for High-Value Initiatives

Structured change planning for complex, high-impact transformations where alignment and foresight determine outcomes.

Change roadmapping
Leadership alignment
Adoption risk mitigation

Organisational Change Capability Building

Build sustainable change capability that supports multiple transformations over time.

Change governance (CMO)
Role-Based capability
Capability maturity

Unsure If You Need Consulting or Training?

If you’re looking to build individual or team capability before engaging a consulting partner, Prosci’s Change Management Certification may be a better starting point.

Sap S/4hana Adoption

Marg transformed an FMCG organisation’s complex SAP S/4HANA rollout into a high-adoption, low-disruption program that delivered real operational and business value.

92%

Training completion within three months

25%

Reduction in order processing time

96%

Data accuracy in financial reporting post go-live

85%

Employee satisfaction in post-training surveys

Our Change Consulting Approach

We follow a structured delivery model that ensures change is planned, executed, and sustained across digital, process, organisational, cultural, and operating model transformations.

1. Plan

We assess change impact and readiness, identify adoption risks, map stakeholders, and design a clear change strategy and roadmap.

2. Deliver

We embed change into execution through leadership enablement, communications, engagement, and resistance management to drive adoption.

3. Sustain

We reinforce new ways of working, measure adoption, and help embed change into daily operations so outcomes are sustained.

This ensures your initiatives move beyond implementation to sustained business impact.

Proven methodology

Why We Apply the Prosci Methodology

We use Prosci because it is the most researched and proven approach to managing the people side of change. It brings structure, predictability, and measurable outcomes to complex transformation initiatives.

25+ Years

global research

80%

Fortune 100 companies

88%

higher chance of change

One Framework, Any Initiative

Use the same structured methodology regardless of project type, scale, or complexity.

Prosci ensures our consulting is not based on opinion or intuition, but on a methodology that consistently drives adoption and results.

Why Organisations Choose Marg

As India’s authorised Prosci partner, Marg helps organisations maximise adoption and business outcomes so transformation investments deliver real value.

Change-First Focus

Change management is our core strength – from leadership alignment to organisational transformation.

Experienced Organisational Change Consultants

Certified, expert change consultants with hands-on experience leading complex transformations across industries.

Global Frameworks, Local Expertise

As Prosci’s authorized India affiliate since 2017, we offer strong local business context backed by global methodology.

Tailored, Outcome-Driven Approach

People-focused strategies adapted to your context, measured by real adoption and business impact

Outcome-Driven Consulting

Our success is measured by yours – from adoption rates to long-term business impact.

MARG has supported 2,000+ professionals and leaders across 1,000 companies in India in structured change management.

Who We Work With

Our change management consulting supports leaders and teams responsible for delivering and sustaining organisational change. We work closely with:

Technology & Digital Leaders

CIOs, CDOs, CAIOs

Technology heads driving digital and AI-enabled transformation

People & Transformation Leaders

CHROs, CPOS

Heads leading organisational and culture change

Strategy & Business Leaders

CEOs, business unit heads

Leaders accountable for organisational outcomes

Project & Program Leadership

PMO heads, program directors

Delivery leaders managing complex initiatives

Global Capability & Shared Services Leaders

GCC & shared services heads

Leaders transforming operating models across regions.

If you’re responsible for enabling adoption, reducing resistance, or ensuring transformation delivers results, our consulting is designed to support your objectives.

Make Transformation Predictable and Successful

Work with a trusted change management and digital transformation consulting partner to reduce resistance, drive adoption, and protect your transformation investment.