Confidence is one of the most important qualities of professionalism one must have. Confidence within you can gain confidence about you within others. This means that if you appear confident about yourself, you will have a positive influence on others, which will help you communicate your thoughts in a way that your words will be accepted quickly; thus making it easy for you to explain things and get tasks done easier. One of the elements that greatly exhibit confidence/uncertainty about a person is his speech and speaking skills. This is why people opt for a professional communication skills training in Bangalore where they are taught what to do and what not to do while communicating, in order to have the best effect, personally and professionally. You can also avail the same from experts like MARG, where you can be given not only communication related training but all kinds of soft skills training to enhance the way you portray yourself in front of others. There are certain aspects you need to work upon to be able to have bold and confident conversations; some of which are mentioned below.
Be a good listener
The most effective leaders spend majority of their time listening to and observing others. Why? Because this helps them understand others’ mindsets; and they use this analysis to craft their conversations such that the listeners can be persuaded to move into action. Unless you know what others are thinking, you will not be able to identify their weak points. Once you know what their weak points are, you can plan your next move accordingly and have a communication that helps them see you as more confident and positive. So, before being a speaker, be a good listener first.
Prefer in-person communication
Emails, messages, and chats have gone so far that people also have their professional talks over them. Consequently, people have drifted away from speaking in person. This can be a hindrance when it comes to your workplace. If you wish to speak to someone who is just a few strides away from you, prefer walking over and speaking to him about any matter in person. If the person is not near, don’t limit yourself to chats and messages. Instead, make a phone or voice call to them. This will help you look more confident.
Ask for feedback
You are a leader, and you are also human. This means that you are bound to make mistakes, some time or the other. So, there is nothing wrong is accepting the fact, and asking your team for feedback about you. You must ask them to tell you one good thing about you, and then one skill where they think you need to improve. Accept what they say because if a majority of them are saying something, it has got to be true to some extent at least. Remember that when you ask for feedback and accept your mistakes, your image will be a confident and respectful one.
Communicate bad news effectively
It’s very easy to communicate good news, while the opposite is just not as effortless. In fact, in times of communicating a bad news, you may avoid having a communication at all; or you may seek the help of a middleman to do the job for you. Both these ideas are incorrect. Every business, every person, and every task can have its own good and bad times. You need to accept the fact and handle both of them with similarity. When you speak to your team effectively even during a bad news, they will see you as confident, which will raise the bars of respect and dignity.